You can manage the lifecycle of your promotions through the centralized list view. This allows you to update campaign durations, adjust creative messaging, or remove underperforming offers.

1. Navigation

1. Go to Engage+ > Campaigns.

2. Select the specific Campaign containing your promotion.

3. Navigate to the Promotions tab to view the list of all created cart promotions.

2. How to edit a promotion

If you need to update the details of an existing offer:

1. Locate the promotion in the list.
2. Click the Three-Dot Menu (⋮) at the end of the promotion row.
3. Select Edit.
4. Modify the necessary fields (for example, Description, End Date, or Communication Templates).
5. Click Update to apply the changes.

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While most fields are editable, Redemption Restrictions (such as individual customer limits or global counts) cannot be updated once the promotion is live.

3. How to disable a cart promotion

If a promotion is no longer required or was created in error:

1. Locate the promotion in the list.
2. Click the Three-Dot Menu (⋮).
3. Select Disable.
4. A confirmation prompt appears. Select Yes to disable the promotion.