Platform

OTP Rate Limiting for New Organizations

We have implemented rate limiting for the OTP validation API for all new organizations created after 15th October 2025. Existing organizations are encouraged to enable this configuration for improved security.
Documentation: https://docs.capillarytech.com/reference/validate-otp#/

Enhanced Event Notification UI

The Event Notification UI now provides visibility into event payloads and delivery statuses. Users can view events and access webhook-level logs, improving troubleshooting and integration processes. This enhancement streamlines event notification management and reduces reliance on external tools for testing. Documentation: https://docs.capillarytech.com/docs/manage-webhook#/
https://docs.capillarytech.com/docs/view-event-feed#/

Correction of SKIP_DOWNSTREAM Parameter

The SKIP_DOWNSTREAM parameter has been updated to skipDownstream. With this change, you can add or update v2 customer and transaction records through the API without notifying downstream systems like EMF. It is especially helpful during data migration or small fixes, where you want to upload or correct data without triggering any loyalty actions. This makes data updates easier and removes the need for extra imports. Documentation: https://docs.capillarytech.com/reference/v2-add-customer#/ https://docs.capillarytech.com/reference/add-customer#/ https://docs.capillarytech.com/reference/update-customer-detail#/
https://docs.capillarytech.com/reference/add-transaction-single#/
https://docs.capillarytech.com/reference/addreturn-transaction-bulk#/
https://docs.capillarytech.com/reference/update-transaction#/
https://docs.capillarytech.com/reference/update-transaction-bulk#/