Upload logs from InStore (for staff)

The cashier or the store staff can upload the logs directly from the Instore Application to the Capillary cloud once a day. It is recommended to upload logs as per the cashier's convenience or during non-busy hours.

To upload logs, follow these steps.

• Login to InStore with your Till credentials and navigate to Settings.

• Click Upload Logs. The system will pick the logs from the set location.

Note: The location for picking the logs is preset and can’t be entered manually.

• Click close to upload the logs successfully.

• You can also click on upload in the background if the upload takes time to avoid disturbing the store operations.

• Once the logs are uploaded, the message is given on the screen.
• Once the logs are uploaded, the last logs upload time will be displayed on the upload logs button.

• Navigate to Intouch > Store Care Diagnostic Center Module to access the uploaded logs.