Create custom labels for call tasks

You can create custom labels for each call task status. These labels will show up as statuses in Call Task campaigns.

To create a custom label for a call task status, follow these steps.

1. On the Engage+ home page, click on the setting icon and navigate to the Call task page.

2. In Status, choose the status for which you want to create a custom label.
3. In the Custom label, enter your preferred name for the chosen status.
4. Click Add to save the status mapping.