Installing CaptureEdge

Before proceeding with the installation of CaptureEdge device, it is very important to determine the mounting location.

Prerequisites:

  • Internet connection through LAN in the store
  • Power connection at the mounting location

Determining the Mounting Location:

  • The location should be inwards the store at a distance of 8.5-9 feet from the VisitorMetrix device
  • The camera of the CaptureEdge device should be on the same x-axis of the VisitorMetrix device as illustrated below
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  • The device needs to be mounted at a height of 8.5-9 feet from the floor
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Installing the Device

Once you locate the mounting location, ensure that a power socket is available in less than 1.5 meters to the device. If the power supply is not available, install a new socket. We will provide all the necessary hardware extensions required for installation along with the package.

Note: If you are unfamiliar about the electrical wiring in the walls, consult a professional technician.

  • Install the extension rod provided with the package
  • Facing the device camera towards the store, fix the device to the extension rod using the screws provided with the package
  • Connect the internet cable in the LAN socket
  • Connect the power cable to the device
  • Plug the adapter into the power supply
  • Switch on the power supply. The power LED on the device should glow if the device is getting the power