User Documentation

AMJ 2024 | Engage+ Releases

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Journeys Reporting

You can now view block-level KPIs on the Journeys canvas as shown below:


Some of the KPIs that you can see on the Journeys canvas include:

Customer measures such as number of individuals who entered a block, who are waiting in a block and so on.

Channel-level measures such as messages sent, delivered, opened and clicked.

Incentives-related measures such as redemptions and issuals.

Please note this feature needs to be enabled by raising a ticket to sustenance for the time being. We will be making this available for all organizations by default by next quarter. For documentation, please go here.

Partner Program Linked Event in Journeys

We have added the partner program linked event to support customer journeys based on association with a subscription loyalty program. You can now use the event as the entry user event for a customer journey, in exit blocks and event-based wait blocks.

SDK

iOS

Version 1.5.1 (June 20, 2024)

  • Updated subscription handling
    • Accept subscriptions as a list of objects of type Any.
    • Update notifications list immediately on notification click in Notification Center.

Version 1.5.0 (June 18, 2024)

  • Enhanced SDK security and functionality
    • Implemented encryption strategies for storing sensitive information.
    • Added a security layer to User Defaults.
    • Encrypting local storage data.
    • Implemented action click callbacks for Push Notification, Notification Center, and In-App Message.
    • Added support for Subscriptions.

Version 1.4.8 (May 29, 2024)

  • Added support for default Trigger as 'INSTANT' for InAppMessages
    • The trigger object of the InAppNotification Payload is optional.
    • Implemented changes to handle optional Trigger for InAppMessages.

Version 1.4.7 (May 21, 2024)

  • Refined deep link processing in Notification Center
    • Removed the extra check while processing deep link CTA action.
    • Removed check for https URL scheme in case of deep link.

Version 1.4.6 (May 16, 2024)

  • Simplified deep link processing
    • Removed the extra check while processing deep link CTA action.
    • Removed check for https URL scheme in case of deep link.

Updated 8 days ago