Troubleshooting

Error CodeDescriptionReason
100User input validation errorThis error indicates that the input provided by the user is incorrect in format, missing required fields, or the data does not meet validation criteria.
200Identifier validation errorThis error indicates a problem with a specific identifier, such as an application or deployment ID. It usually means the identifier is invalid or not recognized by the system.
300Database failureThis error indicates a failure at the database level, often due to connection issues, query failures, or integrity constraints being violated.
400Service failureThis error indicates a generic service failure, which could mean that an internal service is down, not responding, or has a fault in the service logic.
500Utility failureThis error indicates a failure in utility functions or operations supporting the main service, such as helper functions or configuration loaders.
600Downstream service failureThis error indicates a failure in a downstream service that the current service depends on, often due to issues with external API calls, third-party services, or microservices (Extensions, Neo Extensions, Shield).
700Referrer validation errorThis error indicates that the referrer, commonly used in HTTP requests to validate the origin of the request, is invalid.
800Middleware validation errorThis error indicates issues within the middleware layer, often related to authentication, authorization, or preprocessing steps before the main service logic is executed.
Uncaught ErrorRemote loaded successfully but ushc_crm_4000084_membercareDev4000084_MFE
could not be found! Verify that the name is correct
in the Webpack configuration!
UAT or Prod mode for the application is not enabled and is currently running on localhost.

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Note

API responses may return combined error codes, which include both an internal error code and an HTTP status code.

For example an error code 600412 would mean:

600: Internal error code.
412: HTTP status code.

Refer to the HTTP status code list for more information.