User Documentation

Availing conditions and benefits

Suggest Edits

Define the cart conditions and the associated benefits that must be met for the promotion to apply.

Define the benefits and cart/product conditions to avail the cart promotion

To define the benefits and cart/product conditions to avail the cart promotion, follow these steps:

  1. Select Add conditions/benefits.
  2. In Define qualifying conditions, select the cart property. Refer to the table below
OptionDescription
Cart amountTo define the qualifying condition on the entire cart amount.
For example, avail the promotion only for customers whose cart value is >= $100.
Count of items in the cartTo define the qualifying condition on the count of items added to the cart.
For example, avail the promotion only for customers whose cart count > 5.
Sum of line item amount for the selected productTo define the qualifying condition on the price of line items of specific products, categories, brands, or attributes in the cart.
Use Select product to add your preferred products, attributes, or categories.
For example, avail promotion only if the sum of the price of cart items of only shirts (product category) exceeds $200.
Sum of line item quantity for the selected productTo define the qualifying condition on the count of line items of specific products, categories, or attributes in the cart.
Use Select product to add your preferred products, attributes, brands, or categories.
For example, avail promotion only if the count of specific cart items (shirts - product category) exceeds 3.
Payment ModeTo define what mode of payment is used to make the transaction.
  1. Select whether the benefit is on Cart or Selected product in the cart . This step is not required when the qualifying condition is payment mode.
make table
CartRefers to the customers entire shopping cart
Selected products in the cartDefine specific products in the cart that the condition or benefit should apply to
  1. Select how the benefit is offered Fixed amount or Percentage based.
  2. Click Continue

Define scope and restriction

To define scope and restriction for cart promotion follow these steps:

  1. Select Add scope/restrictions.
  2. Under Define scope - Enter the scope of availing the promotion : specific store or zone and day/time. For more information on scope refer to the store hierarchy document.
  1. Click on Continue to proceed.
  2. UnderIssual restrictionsdefine the individual promotion issual limit.
  • Individual promotion issual limit - Use this option to limit the number of promotions every customer can get. You can also select No limit.
  1. Under Redemption restriction, configure the following:

i)Earn Limits (This step is only available for Loyalty Earning Cart Promotion and Rewards Cart Promotion)

Field NameDescription
Restrict redemptions per earnToggle to enable limiting redemptions based on each earn event.
- Maximum times an earn could be redeemedSets how many times a single earn instance can be redeemed.
- Maximum transactions in which an earn could be redeemedSets the number of different transactions where the same earn can be used.
- Maximum discount due to single earnSpecifies the maximum discount value allowed from a single earn.

ii)Individual cart limits

Field NameDescription
Number of times the promotion could be redeemed in a single cartSets how many times the promotion can apply within a single transaction/cart.
Maximum discount due to the promotion in a single cartSets a limit on the total discount provided by the promotion within one cart.

iii)Individual customer limits

Field NameDescription
Enable limit on the number of times a customer could avail the promotionToggle to restrict how many times a customer can use the cart promotion in total.
- Maximum times a customer could avail the promotionDefines the maximum number of times a customer is allowed to use the cart promotion.
- Refresh the limit after a specified periodSets the reset frequency for cart promotion redemption limit .
Enable limit on the number of transactions a customer could avail the promotionToggle to restrict the number of transactions in which a customer can apply the promotion.
- Maximum transactions in which a customer could avail the promotionSets the maximum number of transactions that qualify per customer.
- Refresh the limit after a specified periodSets the reset frequency for transaction limit.
Enable limit on total discount a customer could avail across redemptionsToggle to limit the total discount amount a customer can receive from all redemptions.
- Maximum discount a customer could avail across redemptionsDefines the overall discount amount limit per customer across all uses
- Refresh the limit after a specified periodSets the reset frequency for discount redemption limit.

📘

Note

Redemption restrictions cannot be updated once the promotion is live

  1. Click on Continue to proceed.
  2. In Set expiry of the promotion. Enter the limit till when the promotion can be applied in a cart. This can be used for sending expiry communication.
  1. Click on Continue to proceed.

Updated 1 day ago