Promotion Earning

Configure the criteria that must be met in order to earn the promotion. This page is divided into two subsections based on the type of cart promotion: Loyalty Earning Cart Promotion and Rewards Promotion, each requiring specific configurations.

Under Loyalty Earning Cart Promotion, there are two types to consider: Single Activity and Activity Milestone. Follow the steps outlined below to understand how to configure each type properly.

Loyalty Earning Cart Promotion

You can define the earn condition for the customer to earn the promotion.

For activity-based promotion earning

To configure promotion earning based on a Single activity, follow these steps:

  1. Select the activity that target customer should achieve to earn promotion
OptionDescription
Makes a transactionCustomer makes a purchase with your brand
RegistersCustomer registers in your loyalty program
Updates profileCustomer Updates their profile
  1. Define the scope of the promotion.
  1. Define the earning conditions for the cart promotion.

The fields are as follows:

Criteria Name*Name to identify the criteria
What conditions are to be met?Condition to be evaluated. For more information refer to the document on Profiles.

  1. Define the additional settings for the cart promotion.
Maximum Earning per CustomerLimit how many times a customer can earn the promotion
Restrict earning daysDefine the promotion earning time period from the date it is issued.

Milestone-Based Earning

For milestone-based promotions, you can target a specific audience group and set a goal they need to achieve to earn the promotion.

To configure this: In the Configure Earning section, select Activity Milestone.

  1. Under Select Milestone Group, choose the milestone group. Refer to the documentation for more information on Milestones.
  1. Select the target that should be achieved by the audience group in order to earn promotion
  1. Enable the toggle under Maximum earning per customer and add the maximum times a customer can earn the cart promotion.

Rewards Promotion

Promotion Earning here lets you define how a customer qualifies to earn a promotion in the cart.

  1. Select Direct trigger to automatically issue the promotion based on predefined customer behaviors or preferences—no manual action is required from the customer.
  1. You can define maximum earning per customer that will limit the number of times a customer can earn the promotion.
  1. Select Continue to proceed.