Create coupons
A coupon can only be created under an offer. To create a coupon, click Incentive tab, and then click Create Offer. Refer to the Create offer flow.
To create an offer, refer to the following.
- Click Coupon details under Create an offer.
- Select a coupon delivery method. How would you issue these coupons to customers?
- Through Capillary: The coupon is sent to the customers from Capillary.
- Through a third party: The coupon is sent to the customers from a third party.
Note: For third party issuals, issual & reminder settings, restricting who can redeem cannot be controlled from here.
- Select a coupon generation method. How to create the coupon codes?
- Automatically create unique codes: A unique offer code will be auto-generated based on the configuration. Click Edit to change the configuration (number of digits and/ or the alphanumeric characters). You can also select the unique audience for the added coupon code. Use the toggle button to enable the Issue to the specific customers-only button. Click View/ Add, to view or upload the specific customers' list. Select a CSV file, and then click Proceed to upload.
- Give a common code to all coupons: Enter a code, which is common, for all the audience. You can also select the unique audience for the added coupon code. Use the toggle button to enable the Issue to specific customers-only button. Click View/ Add, to view or upload the specific customers' list. Select a CSV file, and then click Proceed to upload.
- Upload existing coupon codes: Upload the existing coupon codes. To upload the coupon code, click View/ Add, select an upload option, browse a CSV file, and then click Proceed to upload. Note: You can upload only coupons or coupons with customer details.
- Select a coupon expiry date. When would a coupon expire?
- Along with the offer: The coupon will expire, once the campaign ends. Note: If the offer is used in Loyalty and you select this option then coupons will not expire.
- Day from the issual: The coupon will expire, after the entered number of days from the issue or the campaign end date which is earlier.
- The month ends from the issual: The coupon will expire, after the entered number of months ends from the issue either the campaign end date which one is earlier.
Updated 5 months ago