Configure Journey Settings

Journey alerts

To alert users on message approval requests, low delivery rates, or execution failures, do the following:

1. On the Engage+ home page, select the settings icon, and go to the Alerts page.

2. Go to the campaign alerts tab. The following configurations are available:

   Configuration	Description
   A/B test alerts	Notifies the users on the status of the A/B testing.
   Journey approval request	Notifies the users when a new journey is sent for approval
   Journey status change alert	Notifies the users when the status of a journey is updated.
   Journey expiry alert	Notifies the users when a journey is approaching expiry.

3. Select the users to notify from the dropdown. The dropdown lists the points of contact (POCs) for the organisation. For more information, refer to the documentation on Organisation POCs.

4. Enter the number of days before the expiry date to receive the alert.