Managing access to masked data

Access to masked data depends on where the data is accessed from and who or what is requesting it. Capillary applies PSI masking differently for Member Care users and API clients.

Access typeWhat controls masking
Access to sensitive data on Member CareAccess to VIEW_MASKED_DATA permission set
Access to sensitive data in the API responsesAPI client with PSI permission

PSI masking in Member Care

In Member Care, access to masked data is controlled by user access.

How it works

When data masking is enabled for the organization:

  • Users without access to VIEW_MASKED_DATA permission set see masked values (*****) for masked fields.
  • Users access see unmasked values.

PSI masking for APIs

For APIs, data masking is controlled by API client permissions, not user roles.

How it works

When PSI masking is enabled for the organization:

  • API clients without access to masked data receive masked values for PSI-marked fields.
  • API clients with access receive unmasked values.