Ever stood in the lounge line only to be told your card isn’t eligible? What if someone could tell you that before you queued up?
A leading airport operator has just rolled out a refreshed passenger app that redefines airport engagement. Beyond flight updates, the app now integrates
A universal loyalty program open to every airport passenger (not just frequent flyers)
Lounge booking and queue-free access
Retail and duty free offers personalized in real time
Parking reservations and gate-delivery of F&B orders
This shift reflects a bigger trend in aviation. The goal is to create a unified ecosystem where every passenger touchpoint adds value and builds loyalty.
From a coffee ordered at the terminal to a lounge booked with points, Capillary helps turn small choices into lasting loyalty.
Airports and airlines that create experiences worth talking about will be remembered long after takeoff. Reply to this email and our CS team will be right there to help your brand get on board.
So, whether you are at your desk or in holiday mode, remember this, loyalty never takes a break.
Your co-pilots in loyalty, - Team Capillary👨✈️👩✈️
