Examples

Vertical: Sports and entertainment

Use Case: A sports brand wants to reward engagement by offering 100 reward points to customers in the United States and Canada who complete a "Weekly Race Quiz." The reward is triggered by a specific behavioral event (PlayRaceQuiz_2025).

Outcome: Drives consistent weekly app engagement from target demographics in North America by incentivizing quiz participation.


Vertical: Retail

Use Case: A retail brand wants to encourage higher spending among Gold-tier members. They offer 10% of the milestone achievement value in points when a customer spends $1000 across up to five transactions, excluding gift card purchases and specific SKUs.

Outcome: Increases purchase frequency and basket size among top-tier customers while ensuring low-margin items like gift cards do not accrue bonus liability.


Vertical: Automotive

Use Case: An automotive brand wants to boost sales of "Sheetz" line items and increase data collection. Customers providing data consent earn 10% points on these items. Additionally, customers swiping their membership card receive a bonus coupon.

Outcome: Incentivizes specific product sales and data sharing consent, while driving habit formation around using the physical membership card.


Vertical: Conglomerate

Use Case: A brand wants to gamify the customer experience with a "Scratch and Win" sweepstakes. Customers who spent min $50 in the last three months can opt-in to win discount coupons or a grand prize of 5000 points via a behavioral event (scratching a card).

Outcome: Increases customer interaction and excitement through gamification, rewards recent high-value shoppers, and creates urgency with enrolment limits.


Vertical: Hospitality

Outcome: Secures revenue in advance of the holiday season by rewarding early commitment and specific booking behaviors.