Reporting

Reporting for the new loyalty promotions is available on Insights+ and DataBricks. You can create a custom report and include data from a loyalty promotion. To create a custom loyalty promotions report, refer Create Report

To build the custom reports, you can use the following fact tables on Databricks:

Fact

Fact Table

Purpose & Documentation

Enrollment

issued_promotions_fact

Records every instance a customer is successfully enrolled in or issued a promotion. Use this to measure the reach of your campaign.
View Table Documentation

Opt-in

earned_promotions_fact

Records when a customer successfully completes the required activity and meets the qualifying conditions. Use this to measure conversion.
View Table Documentation

Reward Currency

points

The central ledger for all currency transactions. Use this to track the exact number of points or currency issued specifically by a promotion.
View Table Documentation

Metadata

points_promotions

This dimension table stores the configuration details (Name, ID, Type) of your promotions. You link this to the fact tables to filter data by specific campaigns.
View Table Documentation