Issue Badge

The issue badge action allows you to award a specific badge to a customer.

Use Case

Requirement: A brand is running a limited-time promotion where customers who make a single purchase of over $200 earn a "Big Spender" badge.

Solution:

Create a loyalty promotion and define the metadata, enroling, opt-in and earning activities.
Define the qualifying conditions for the earning activity.
Add the Issue Badge action
Select the "Big Spender" badge and configure the communication to notify the customer immediately upon earning the badge.

To configure the Issue Badge action, follow these steps:

Select + Add brand actions and select Issue Badge.
In the Badge dropdown, select the specific badge to award.
In the Issue to dropdown, select the recipient entity. The following options are available:

Entity	Description
Members	Issues the badge to the individual customer, triggering the event.
Member groups	Issues the badge to a specific target group.
Referee	Issues the badge to the person being referred.
Referrer	Issues the badge to the person making the referral.

Toggle Communication to ON if to notify the customer when the badge is issued, and select the communication channels.
Select Claim to save the action.