Editing a Loyalty Promotion

You may need to modify a promotion to update its rules, correct an error, or extend its duration. This action is typically performed by a maker, who can make changes to promotions in the draft state. Editing a live promotion is also possible; this action creates a separate, editable copy without disrupting the active promotion. Once a promotion has been stopped, it cannot be edited.

To edit a loyalty promotion, follow these steps:

1. In the promotion list view, navigate to the loyalty promotion to edit.

2. Select the pen icon to edit a loyalty promotion.

3. Make the required changes and select Send for approval.

Your changes have been submitted for approval; upon approval, the edits will be applied to the promotion, or a new version will replace the live one.

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Notes

• You cannot edit the date of a loyalty promotion once it is created and is in the draft state.
• You cannot edit the date, associated loyalty program and activity type of a loyalty promotion once it is created and is live.
• Editing a live promotion creates a new draft with the same promotion configurations.
• You cannot edit a promotion that has been stopped.